Claims
Brecknock pride themselves on Claim Management, when you need to make a claim, we are here for you.
Some features of this commitment and what we undertake to do for you include:
- Experienced staff to handle all classes of insurance claims
- Negotiate on YOUR behalf with insurance companies
- Ensure that any settlement offers are consistent within the terms and conditions of the policy wording
- Quick turn around times for all new claims
- Able to visit clients to assist with any major or complex claims
- Good relationships with insurance companies and loss adjusters
- Ensure that insurance companies and loss adjusters handle claims within an acceptable time frame by continuously following them up
- Lodge new claims with certain insurance companies via telephone
- Friendly staff that are always available and willing to assist
- Utilising an expert group of professionals including insurance lawyers, loss adjusters and accountants to assist with complex matters.
Contact our office to lodge a claim on 1800 819 719.
Or email us: claim@brecknock.com.au
A selection of claim forms can be found
here. For all other claim forms, please contact us direct.
Claim Procedures

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Insurer Emergency Contacts
Emergency after hours claims assistance is available from your insurer on the following numbers.
All numbers operate on a national basis unless otherwise stated.
| Allianz |
131 000 |
| AMP General |
131 437 |
| Calliden |
1300 880 037 |
| CGU – Property & fleet |
1300 766 837 |
| CGU – House, Landlord, Private Motor |
1800 022 444 |
| Chubb |
1800 726 226 |
| Club Marine |
0414 333 831 |
| Corporate Home Unit |
1800 335 169 |
| EIG Ansvar |
1300 650 540 |
| Lumley General |
1800 808 406 |
| NTI |
1800 684 669 |
| QBE Mercantile Mutual |
1800 023 387 |
| St George Underwriting |
08 9337 7632 |
| Suncorp Metway |
132 524 |
| Vero Insurance Limited |
1300 888 073 |
| Zurich Insurance |
132 687 |
| |
|
| State Emergency Services |
132 500 |
Claims Flow Chart

