How to Claim

Brecknock pride themselves on Claim Management, when you need to make a claim, we are here for you.

Some features of this commitment and what we undertake to do for you include:

  • Experienced staff to handle all classes of insurance claims
  • Negotiate on YOUR behalf with insurance companies
  • Ensure that any settlement offers are consistent within the terms and conditions of the policy wording
  • Quick turn around times for all new claims
  • Able to visit clients to assist with any major or complex claims
  • Good relationships with insurance companies and loss adjusters
  • Ensure that insurance companies and loss adjusters handle claims within an acceptable time frame by continuously following them up
  • Lodge new claims with certain insurance companies via telephone
  • Friendly staff that are always available and willing to assist
  • Utilising an expert group of professionals including insurance lawyers, loss adjusters and accountants to assist with complex matters.

Contact our office to lodge a claim on 1800 819 719.

Or email us: claim@brecknock.com.au

A selection of claim forms can be found here. For all other claim forms, please contact us direct.
Claim Procedures (58Kb PDF)
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Insurer Emergency Contacts

Emergency after hours claims assistance is available from your insurer on the following numbers.
All numbers operate on a national basis unless otherwise stated.

Allianz 1300 858 649
AMP General 1300 131 985
Ansvar Insurance 1300 650 540
Calliden 1300 880 037
CGU 1300 766 837
Chubb 1800 726 226
Club Marine 1800 335 169
Corporate Home Unit 1800 022 444
Lumley General 1800 652 256
NTI 1800 684 669
QBE Mercantile Mutual 1800 023 387
Vero Insurance Limited 1300 888 073
Zurich Insurance 132 687
   
State Emergency Services 132 500
000

Claims Flow Chart

Claims